What This Page Covers and How to Use It
This page is organized around the real questions that come up most — not a catch-all list, but the specific things you actually need to know before and after opening an account. We cover how PayPal deposits are processed, what happens when you connect a Venmo wallet, how Play+ prepaid cards load funds, and what identity verification looks like in practice. You'll
also find answers on account access from mobile, how the sportsbook handles NFL same-game parlays, and where live chat picks up when you need a real person. If your question isn't here, live chat is the fastest path to a direct answer. Each section below is a self-contained answer — no need to read top to bottom unless you want the full
picture. Players in Chicago and elsewhere in supported states can use these answers to move faster through setup and get into the lobby without guesswork.
- PayPal
- Venmo
- Play+
- Live Chat